Bluebeam Crash Logs. This issue is most likely to occur on machines equipped with an

This issue is most likely to occur on machines equipped with an external graphics card (e. I have signed out of my account, restarted my computer, and reinstalled Bluebeam, but… Bluebeam Revu is a software application that allows users to markup, organize, take off, and collaborate with PDF files. g. A Sessions Host can recover deleted Sessions documents from the Studio Portal. Sep 10, 2020 · Revu becomes unresponsive and crashes when editing an autosized textbox or callout markup. A summary . A problem caused the program to stop working correctly. 0. It's also been buggy with properties menus disappearing or showing properties for a markup that I didn't select. An update is a software patch that delivers bug fixes and other minor improvements within a major version of Revu. Table of Contents Bluebeam on web and mobile in Read-only mode Error: "Your permission level is limited to Viewer" This video will introduce 5 methods to recover unsaved changes in Bluebeam Revu, no matter they get lost due to human error, software crash, or any other une Dec 12, 2024 · The Bluebeam Log tab shown in the right pane of the Document Manager lets you view details of the Bluebeam studio session associated with the selected document. Feb 18, 2025 · Has anyone had this problem, or know a solution for it? The "My Tools" section of the Tool Chest has disappeared from my screen entirely, and it's not shown as hidden. The API, used to integrate Bluebeam Revu has a history of failure over the past four years I have been using it. On the left sidebar, select Admin. Problem When working in Revu, the program crashes, freezes, or the document tab appears blank. exe, Foxit PDF Reader, Xyplorer file manager, many more, sometimes preceded by 1025 errors . This is a known issue with Xamarin and MDM deployments on iPadOS 14. If a crash occurs before saving changes to PDFs, you may be able to retrieve those changes using the recovery system. Windows will close the program and notify you if a solution is available. Try one or more of the following solutions to resolve the issue. Bluebeam plugin to create pdfs is enabled in I had no issues with Bluebeam on my iPad last night, but this morning the app keeps crashing without even opening. I also experience program crashes and pages that show up blank quite frequently. Learn what to do if your computer crashed and you need to reinstall Revu. Jun 1, 2021 · Bluebeam makes it relatively painless to get right back into your groove without missing a beat. After rebuilding the application with visual studio 2013 it crashes with this in the event log: Faulting application name: WaveStream. To solve the issue, use the following solution: Repair Microsoft . Under the Options tab, select Restore, then click OK. Bluebeam account in Read-only mode after subscription expires Bluebeam account shows as Unpaid Error: "We can't log you in because of an authentication error" | Org Admin Error: "We can't log you in… contact your Salesforce administrator. Choose your Revu settings backup file and select Open. Menu items may disappear, as well as other UI elements becoming blurred, obscured, or skewed out of proportion. Dec 25, 2025 · Support for Studio Prime will reach End of Life on December 25, 2025. 0, time stamp: 0x536122da Mar 11, 2025 · If you are looking for ways for Bluebeam recover unsaved changes task, you can read this post to learn some recovery methods. User edits a PDF file in Bluebeam Revu (from file server, so over network) Oct 10, 2025 · In the past month or so, bluebeam has been crashing when editing text boxes. Nov 19, 2025 · To recover unsaved changes in Bluebeam Revu after a crash, you can right-click on the directory where the files are stored, select Properties, then the Previous Versions tab to restore a backup copy. We've run extended diagnostics and can't find any issues with the computer. Fortunately, you can recover unsaved changes in Bluebeam with the following solutions. 2 logging into Bluebeam Studio has been identified and a fix will be rolled out across all regions momentarily. " | Org Admin Guide Create a Bluebeam ID Error: Stapler is not included in your current subscription I have had a LOT of issues with Bluebeam crashing, and I feel like it's happening more often (maybe since I upgraded to 2020?). NET framework. I resolved the problem using the following steps (Windows 11, 64 bit). You can Dec 16, 2024 · Where Does Bluebeam Store Recovery Files? To recover unsaved changes in Bluebeam Revu following a crash, first ensure that the recovery system is enabled in Document Preferences. Revu will close and reopen with your restored settings. NET Runtime. Resolve the issue that may occur when you open Revu 21 and are asked to log in even though you never logged out. 6 - Revu Crash with Network Shared File open, Corrupts/Deletes file? We've had this issue for as long as I can remember with Revu. Go to Revu > Preferences. Go through the steps in the following article to confirm the crashes are caused by Enscape/Bluebeam: Check if add-ins are causing unexpected behavior in Revit If confirmed, contact Enscape / Bluebeam for troubleshooting On rare occasions, the Bluebeam PDF printer may fail to install. Oct 8, 2023 · Revit crashes when printing to pdf with Bluebeam addon. Jun 26, 2024 · The root cause of the issue affecting users on Revu 20. Nov 5, 2024 · Chances are you arrived on this article because you are in an urgency to seek solutions for Bluebeam Revu recover unsaved changes on Windows. Additionally, the following symptoms may occur: The file is not created despite showing a 100% completion. exe, DSAService. NET Framework Jul 30, 2024 · Revu 20 Release Notes Other product release notes: Revu 21 | Bluebeam on web and mobile Markup Summary A markup summary is a way to publish a report of all of the markups, including any embedded images or videos, from one or more PDFs, making it much simpler to communicate and manipulate data important to large projects. With either onboard video or using the Quatro Bluebeam crashes multiple times a day. Solution Repairing the installation through the Windows Control Panel will replace a missing file or repair an issue with a corrupted installation: Open the Control Panel: Feb 4, 2025 · There were a couple bluescreens early on but lately mostly application crashes. Learn how to repair corrupted Revu installation. There is a problem with Microsoft . See if the Bluebeam recovery popup is available when you open Bluebeam. Jul 2, 2025 · View Bluebeam's real-time and historical operational status. Cause Revu 2019 introduced hardware-accelerated rendering for 2D drawings, which is the default rendering engine in Revu. Problem Users experience graphical issues when hovering or clicking on menu items in Revu. Recover Unsaved Changes In the event that Revu crashes before changes to one or more PDFs were saved, a recovery system gives you an opportunity to recover those unsaved changes. I thought I'd take a stab at asking folks online if others have had this issue and whether they've had a workaround. " | Org Admin Guide Create a Bluebeam ID Error: Stapler is not included in your current subscription May 6, 2020 · Solved: Hello, I'm posting on behalf of a client. To recover PDFs, the Sessions must be Problem Revu hangs, freezes, or causes graphical issues on some Dell and Alienware computers running the Alienware Command Center (AWCC) application. I suggest reporting this issue to Microsoft through the Feedback Hub (press Windows + F) so their team is aware of the problem. Aug 4, 2025 · Bluebeam PDF driver fails to print to PDF from Revit. The most common solutions are outlined in this article. If not you might be SOL. Does anyone have any other ideas we can try? 2 days ago · Lost unsaved edits in Bluebeam due to a crash? Relax! This guide offers 4 methods for bluebeam recover unsaved changes. Custom settings, stamps, profiles, and tool sets are retained when you update Revu. Nov 29, 2024 · Power outages, software crashes, and other reasons will make you lose unsaved changes in Bluebeam. We have issues with certain drawings constantly increasing memory usage when using the count tool that eventually crashes the program (usually within a minute or two). 1 is considered an update. Reset your settings If you're having issues with your current settings, you can reset them to original configurations. Is there any way I can make the PDF work more efficiently? I guess the most simple choice would be to print out a set, but I really don't want to fumble around with 62 sheets of 30x42 sized Bluebeam account in Read-only mode after subscription expires Bluebeam account shows as Unpaid Error: "We can't log you in because of an authentication error" | Org Admin Error: "We can't log you in… contact your Salesforce administrator. Dec 31, 2025 · Revu for iPad crashes or won't open after being deployed through a mobile device management (MDM) tool, such as Jamf or AirWatch. exe, asus_framework. Last year, I figured out the email of the CEO of Bluebeam in the On rare occasions, the Bluebeam PDF printer may fail to install. We would like to show you a description here but the site won’t allow us. In Event Viewer: lots of 1000 application errors: bingwallpaperapp. Jan 14, 2023 · 01 Recover unsaved changes with Revu Recovery System When the Bluebeam system crashes before any changes to PDFs have been saved, a recovery system allows you to restore those changes. Read this step-by-step article to quickly reinstall and register Revu. Bluebeam on web and mobile (formerly Bluebeam Cloud) Troubleshooting articles Find solutions to common issues you might encounter. Here’s where you can find the current status of Bluebeam's Services and subscribe to status notifications. Please subscribe or check back here for updates on this issue. For details about setting up and whitelisting notifications to ensure delivery, check out our support article. Affected machines may also be equipped with an external graphics card (e The topics and guidelines presented below are designed to prevent potential storage and performance issues caused by extremely large file collections in Studio Projects or Sessions, and to ensure the best possible collaborative experience. For more information, see Bluebeam End of Life (EOL) Support. Problem There's a problem with the Bluebeam installation or a file is missing from the installation. We recommend backing up your settings first. Progress indicator runs for a short while before disappearing and no PDF is produced. Bluebeam Revu has stopped working. Bluebeam Revu 2015. I tried offloading and redownloading the app, but it still does the same thing. Our client uses bluebeam Revu 2019 and AutoCAD 2020. Today I’m going to cover THREE different tips to help you pick up where you left off in Bluebeam. Learn how to access your log files and send them to Bluebeam Technical Support, so we can fix your issue. The summary can be sent to a printer, a CSV or XML file that can be opened in Excel and other third-party programs, or appended to the end of the PDF. Read on to learn more. Solutions Confirm that your GPU Mar 13, 2024 · If you are in the US and integrate any software via the API of Bluebeam Studio Prime, you are aware of the problems. Cause Our investigation has found that these issues are likely related to how AWCC interacts with graphics card drivers. Bluebeam PDF Printer doesn't install The Bluebeam plugin does not appear in my application Calculation fields don't update correctly when filling out a PDF form Editing a flattened PDF prevents markups from being unflattened Error: "Signature cannot be created, certificate has been revoked" Characters change or disappear after editing a markup To resolve a fatal error, you will need to get your log files and create a support case. A subreddit dedicated to Bluebeam PDF software. Restart the Bluebeam Port Monitor Select the Windows Start button and search for Jan 14, 2023 · 01 Recover unsaved changes with Revu Recovery System When the Bluebeam system crashes before any changes to PDFs have been saved, a recovery system allows you to restore those changes. Conflict between addins. Construction software and document management tools - collaborate in real time and manage construction projects from design to completion - anywhere with Bluebeam. 4K subscribers in the Revu community. This issue is most likely to occur on Dell/Alienware computers running the Alienware Command Center (AWCC) application. Doesn't always happen, but this is extremely frustrating. Cause This could happen because there's a problem with the Revu Profile you're using. 0 to Revu 21. 4 this morning on a second work machine, and encountered the common problem of Print to Bluebeam being broken during install. Learn from peers in Bluebeam Community, explore Bluebeam University product training courses, or submit a ticket so we can provide you with personalized assistance. exe, ArmouryCrateService. Issues can occur when: a computer's graphics processing unit (GPU) doesn't meet our minimum hardware requirements a GPU driver is out of date. Oct 29, 2025 · It’s likely a compatibility issue between the Windows update KB5066835 and Bluebeam 2018. We're going to reload the entire OS. You'll have to follow these simple steps to recover Bluebeam unsaved changes: Step 1. The recovery system must have been enabled in Document Preferences before the crash occurs for this to work. When the update is installed, your settings and files will be automatically copied to the appropriate locations. Dec 7, 2025 · Revit crashes or freezes when attempting to print from the Bluebeam PDF Add-in. This two-hour course gives you the tools you need to prepare, identify, manage, and remain accountable for issues you encounter in the field. This information is based on the experience of our customer-facing teams that regularly assist hundreds of thousands of Studio users. The current work around for this is to go to Revu->Preferences->Advanced->2D Rendering: and change from hardware rendering to software rendering. This is a quick tutorial on the basics for beginners. Feb 5, 2025 · I just installed version 21. I have signed out of my account, restarted my computer, and reinstalled Bluebeam, but… I talked to Bluebeam Support today. Solution Start Revu without opening a document, select a different profile and then open a file. Monitoring and/or performance hooks may be injected into the graphics card drivers, which causes rendering or graphical issues on secondary monitors. Remember to save your work regularly or use Bluebeam studio. exe, version: 0. 5. It generally happens in a session, and happens when I'm adding text boxes to a document. For example, going from Revu 21. To help resolve issues you may experience in Revu, the Bluebeam Administrator offers a debugging feature that adds additional information to your log files. 2 and above. I'm use a fairly fast computer and the program of choice is Blue Beam. Try to look in the temporary folder where Bluebeam saves files temporarily. NVIDIA GeForce) and an external monitor set as the non-primary display. In Revu 21, you must have a Core or Complete subscription plan to create or host Studio Sessions. As a result, I cannot use the numbered hotkeys for tools anymore.

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